Genealogists.com accepts payment for our research services by credit/debit card, PayPal, electronic check (eCheck or Bank Account), or personal check.
While we guarantee that we will research records thoroughly, we cannot guarantee what records will be found nor what those records will contain.
If we spend research time on your behalf, refunds are not given, regardless of what information was or was not found.
Lowest price & highest quality guaranteed. Get a lower quote from any reputable firm, provide us with that quote, and we will beat it. It’s no wonder why year after year clients consistently rate Genealogists.com #1 in Customer Satisfaction and why we have an A+ accreditation from the Better Business Bureau.
*Price does not include the cost of documents or expenses, since we do not know in advance what these expenses will be. We request therefore that you pre-authorize up to 10% for document/expense fees. If the costs required exceed this amount, we will contact you beforehand.